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Retail

Customer expectations are limitless, as they look to exceptional shopping experiences whether online or brick-and-mortar, across any channel. While retail companies aggressively pursue digital transformation adopting new technologies, they also need to ensure the health and performance of their IT infrastructure to ensure that customers, warehousing and supply chains which are geographically dispersed and remote are all well integrated.

Here is how Cloudmon can help

Cloudmon provides a holistic view of the entire IT environment, from network infrastructure and applications to end-point devices while also ensuring optimum digital experiences:

Enhance Customer Experience

  • Optimize network performance for equitable access to user applications
  • Proactively identify and resolve IT issues before they impact customers.
  • Resolve customer issue quickly.
Enhance Customer Experience

Ensure Reliability of Services

  • Be aware about the availability of all critical services
  • Be instantly alerted of threshold crossings and failures
  • Proactively identify and resolve IT issues before they impact customers.
Ensure Reliability of Services

Improve Operational Efficiency

  • Streamline IT management with a centralized monitoring platform
  • Reduce IT costs by optimizing resource utilization.
  • Increase productivity with faster troubleshooting and issue resolution.
Improve Operational Efficiency

Client testimonials

Cloudmon is a comprehensive platform and helps us proactively detect problems and fix them before breakdowns occur.

- IT Head

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Cloudmon enables us to monitor the digital experiences of our employees at application level – this also enables to know whether this is an isolated situation in the case of a remote employee or a problem that is being experienced by many of them.

- Network Administrator

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Deploying Cloudmon resulted in higher mean time between failures (MTBF) and lower mean time to repair (MTTR).

- MSP

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What are your top concerns

Reliable IT infrastructure

Reliable IT infrastructure

IT infrastructure should work 24×7. Degraded service levels affect customer experience and thus result in loss of confidence.

Availability of Applications

Availability of Applications

Connectivity of applications from the central hub to distribution points in other branch locations and remote users need to be monitored

Capacity and demand

Capacity and demand

Sudden surges in demands for bandwidth and computing, or software-related dependencies could result in degradation of performance

Remote branch support

Remote branch support

Enabling consistent experiences at branch sites and user devices regardless of geographic location often proves challenging

The Cloudmon way

Identify potential problems even before they impact users.

Reduce MTTR by up to 50%

Automate remediation of frequently faced problems

Resources

Cloudmon case studies, whitepapers and blogs

Case Study

Retail

Observability Using Cloudmon

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Case Study

Healthcare

User Application Experience Monitoring Using Cloudmon

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Case Study

Financial

Branch Site Monitoring Using Cloudmon

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Case Study

Software

Software & Technology – Observability Using Cloudmon

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Explore Resources

Ready to experience proactive and unified observability? Reach out to us.

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