Software, BPM and Technology

Software, business process management (BPM) and technology companies are usually on the cusp of high innovation, embracing digital transformation.

As these organizations move forward with agility, adapting to technology and market shifts, their IT teams face challenges in getting real-time observability and visibility while striving to deliver a flawless customer experience.

Here is how Cloudmon can help

Cloudmon is designed to help software and technology companies address these challenges. It provides a unified view of the entire IT end-to-end from applications and computing infrastructure in the cloud to end points connected over diverse networks.

Enhance Customer Experience

  • Proactively identify and resolve of issues before they impact customers and workers
  • Resolve trouble-tickets quickly
  • Optimize network performance for equitable access to bandwidth, while prioritising high priority traffic

Ensure Reliability of Services

  • Ensure health and performance of servers, networks, end points and IoTs
  • Be aware about the availability of all critical services
  • Be instantly alerted of threshold crossings and failures

Improve Operational Efficiency

  • Streamline IT management with a centralized monitoring platform
  • Reduce costs by optimizing resource utilization.
  • Increase productivity with faster troubleshooting and issue resolution.

Client testimonials

Cloudmon is a comprehensive platform and helps us proactively detect problems and fix them before breakdowns occur.

- IT Head

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Cloudmon enables us to monitor the digital experiences of our employees at application level – this also enables to know whether this is an isolated situation in the case of a remote employee or a problem that is being experienced by many of them.

- Network Administrator

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Deploying Cloudmon resulted in higher mean time between failures (MTBF) and lower mean time to repair (MTTR).

- MSP

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Top concerns for IT teams in software and technology industries

Reliable IT infrastructure

Reliable IT infrastructure

Business operations rely on high-performance and time-sensitive applications that require reliable infrastructure

Availability of Applications

Availability of Applications

Availability of business applications need to be ensured for smooth running of operations over distributed teams

Geographical footprint

Geographical footprint

Enabling consistent experiences across geographical locations for employees often proves challenging

Capacity and demand

Capacity and demand

Handling peak demands and sudden changes in demands, even while upgrades occur, should not result in noticeable degradation of performance

The Cloudmon way

Identify potential problems even before they impact users.

Reduce MTTR by up to 50%

Automate remediation of frequently faced problems

Resources

Cloudmon case studies, whitepapers and blogs

Case Study

Retail

Observability Using Cloudmon

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Case Study

Healthcare

User Application Experience Monitoring Using Cloudmon

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Case Study

Financial

Branch Site Monitoring Using Cloudmon

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Case Study

Software

Software & Technology – Observability Using Cloudmon

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Ready to experience proactive and unified observability? Reach out to us.

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