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Hospitality

Hotels and hospitality companies have to continually modernize their technology and processes to improve customer experience, operational efficiency, and better work with their partners, keeping pace with increasing expectations of customers.

IT teams in these organizations need to be aligned with modernization initiatives, with real-time observability and visibility capabilities in order support the business goals, delivering flawless customer experiences.

Here is how Cloudmon can help

Cloudmon provides a holistic view of the entire IT environment, from applications services, network infrastructure and end-point devices while also ensuring superlative customer experiences:

Enhance Customer Experience

  • Proactively identify and resolve IT issues before they impact customers.
  • Resolve customer trouble tickets quickly.
  • Optimize bandwidth allocation and network availability for equitable access

Ensure Reliability of Services

  • Monitor service availability to ensure seamless delivery
  • Track the availability of high priority and critical services
  • Be instantly alerted of threshold crossings and failures

Improve Operational Efficiency

  • Streamline IT management with a unified observability platform
  • Reduce IT costs by optimizing resource utilization.
  • Increase productivity with faster troubleshooting and issue resolution

Client testimonials

Cloudmon is a comprehensive platform and helps us proactively detect problems and fix them before breakdowns occur.

- IT Head

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Cloudmon enables us to monitor the digital experiences of our employees at application level – this also enables to know whether this is an isolated situation in the case of a remote employee or a problem that is being experienced by many of them.

- Network Administrator

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Deploying Cloudmon resulted in higher mean time between failures (MTBF) and lower mean time to repair (MTTR).

- MSP

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What are your top concerns

Reliable IT infrastructure

Services depend on IT infrastructure that work 24×7. Degraded service levels affect guest experience and thus result in loss of confidence.

Availability of Applications

Availability of applications across property locations and support partners need to be ensured

Capacity and demand

Sudden surges in demands for services involving bandwidth or computing should not result in degradation of performance

Remote branch support

Enabling consistent experiences at all property locations and user devices is essential

The Cloudmon way

Identify potential problems even before they impact users.

Reduce MTTR by up to 50%

Automate remediation of frequently faced problems

Resources

Cloudmon case studies, whitepapers and blogs

Case Study

Retail

Observability Using Cloudmon

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Case Study

Healthcare

User Application Experience Monitoring Using Cloudmon

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Case Study

Financial

Branch Site Monitoring Using Cloudmon

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Case Study

Software

Software & Technology – Observability Using Cloudmon

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Explore Resources

Ready to experience proactive and unified observability? Reach out to us.

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