How to use Cloudmon Desktop monitoring
Using Cloudmon for user device health monitoring ensures efficient management and quick resolution of issues before users even become aware
Configure threshold alarms
Set threshold levels, frequency, and duration for each parameter to be monitored. Cloudmon will automatically raise an alarm if these thresholds are exceeded.
Define alert methods
Determine how alerts will be notified and specify the recipients. If using a third-party ITSM tool, provide additional details for the ITSM ticket to be raised.
Review alerts
When alerts are received, click on the specific alert to drill down and determine the cause. Alarms are categorized as ‘Attention,’ ‘Trouble,’ or ‘Critical.’ Cloudmon handles this step automatically if a runbook is pre-configured for the alert type.
Remediate problems
Once the problem is identified, run a pre-configured runbook if available, or perform manual steps to rectify the error if it’s a new issue.
